Terms and conditions of sale


The present conditions for online sale apply to all interrelation between, on one hand, the company Janty NEDERLAND, here after called ‘Janty Nederland‘, and, on the other hand, any person who places an order on distance here after called ‘the client‘.

The website of Janty Nederland/JANTY® is designed for e-commerce. Anyone can visit the website but one needs to be registered as client to order. A visitor who creates an account and becomes client, declares having read the Terms and Conditions of Sale and declares to have the complete judicial capacity and be of the legal age of 21 before placing an order.

Unless specified otherwise in writing, all transactions between Janty Nederland and its client are determined by the sales conditions described here and accepted by the client (even if these conditions differ from the purchase conditions of the client). The fact that the client did not receive the present general conditions in his native tongue does not exempt him from the applicability of them.


Your order is subject to the acceptance by us and may be refused for any reason, including credit concerns, unusual volumes, or shipping addresses. We reserve the right not to deliver to a specified address if, in our absolute discretion, we deem that the address may not be secure, such as a PO Box No, or if we have any other legitimate concerns. The indicated shipping time is for information only and is not guaranteed. Janty Nederland will, for any reasons, not be held responsible or liable for delivery issues or delivery failures. We cannot be held liable for any loss you may suffer as a result of late delivery or cancellation of your order. Janty Nederland will remain as the owner of the goods being sold until the day of the full payment of the order, of interests and damages if any.


Products on the website are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to have consulted your doctor and to use products at your own risk. Under no circumstances will Janty Nederland/JANTY® be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, importation of or reliance on any product on this site.

We only sell our products to adults of the age 21 or older. People with heart conditions, blood pressure problems and/or pregnant should not use these devices. Customers shall consult with their physician prior to using a personal vaporizer. We make no claims as to the success this product may have for use as a vaping cessation device.

Payment terms:

The client is responsible for the payment of all tariffs, duties or and local taxes if applicable in the recipients country. In any case, the responsibility of Janty Nederland is limited to the amount of the price of the order.

Under the distance selling provisions, the consumer has a period of 30 working days following the receipt of the goods, in which to withdraw from the contract without penalty and without giving any reason. All returns must arrive to our warehouse in its original condition with unopened original packaging. Janty Nederland does not pay for return shipping or grant refunds for items that arrive to our warehouse in a damaged condition.

Please note the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.

For hygienic reasons we DO NOT offer exchange or refund on cartridges and liquids.

Return Method:
Please include a copy of your original invoice with your return order. Please include a brief note on the invoice if you have any additional information or comments that you would like to provide.

To return your order, simply use the contact form on our website, find the "warranty and returns" button and follow the instructions correctly. If you forget to mention your order number we will not be able to answer your request.

VAT: VAT on Sales by Janty EUROPE: We are obliged to levy 19% VAT on items purchased. Postage and packing are not subject to VAT. Please open a helpdesk ticket to inquire for an INTRA-EUR invoice if you are a company and you wish to claim a VAT refund from your local tax office.

VAT on Sales by Janty for EU customers outside the EU: Janty is required by law to collect VAT on orders for goods dispatched to most countries within the EU. For customers with a delivery address within the EU, VAT is charged in accordance with the Dutch legislation. VAT charges for your order are shown on your order, in the e-mail confirmation of your order and on the invoice dispatched with your order.

Customers outside of the EU: For dispatch to countries outside of the EU, VAT is currently charged under Dutch 19% legislation and if you so wish the VAT can be claimed by yourself from your local tax office. From 1 September 2011 onwards VAT will not be charged anymore by Janty for customers outside of the EU. Packages may however be assessed for import or customs fees, depending on the laws of the particular countries. Customs or import duties are levied once the package reaches the destination country. We have no control over these charges and cannot predict what they might be. Since customs policies vary widely from country to country, you may want to contact your local customs office for information on the legal importation of said products in your country.

Personal data:
The client agrees that Janty Nederland processes his personal data for purposes such as the administration of the client data base, processing the orders, deliveries and invoices, credit checks, marketing and advertising. However, Janty Nederland protects and enforces the confidentiality of this information very strictly, and will under no circumstances sell or rent it to other businesses or third parties. According to the law of 8/12/1992 concerning the protection of the personal life against the treatment of personal information, the client has the right to access and rectify the data held by Janty Nederland. The client may oppose at any time and at no cost, the further processing of his personal data for direct marketing.

In the event any section or portion of a section of these terms and conditions of sale are deemed invalid, illegal or unenforceable, that section or portion of a section shall be stricken from the terms of sale, and remaining terms shall continue in full force and effect.

All parties agree to accept electronic evidence as binding evidence in case of disputes. An electronic message will have the same effect as a written and signed document.

It is defined that the client is allowed to save or print the present general conditions, on condition that they will not be changed. Janty Nederland reserves the right to change or modify its general conditions without notifying the client personally, and without the option for the latter to claim any compensation.

All disputes regarding the interpretation, validity or execution of the contract are governed by Dutch law. The parties will try to resolve the dispute through negotiation. If a dispute cannot be settled amicably within a reasonable time after written notice from one party to the other that a dispute exists, the parties hereby submit to the exclusive jurisdiction of the courts of Breda.

This website and intellectual property rights in its design, text, graphics, and selection and arrangement thereof, together with the logos and trade names depicted in this website belong to Janty.

‘JANTY™’ and the Janty logo are registered trade marks. JANTY TECHNOLOGY GROUP LTD. ALL RIGHTS RESERVED.

Product Certificates